Travco RV’s                                        Refund/ Return/ Repair

Policy

Always keep your receipt

Your purchase can be returned for a hassle-free exchange or refund provided that the merchandise is in its original saleable condition and packaging, and it is returned with its original receipt and using your original payment method. Returns without the original receipt will be made at Travco RV’s discretion and at the lowest sale price during the last 90 days.

Specific details and exceptions are as follows:

Regular Stocking Product Returns

 Regular stock products can be returned within 7 business days of purchase to Travco RV location in its original saleable condition and packaging. There is no restocking charge when returning regularly stocked merchandise.

Non Stocking Product Returns

Non stocking products can be returned within 7 business days of purchase to Travco RV location in its original saleable condition and packaging. There is a restocking charge of 10% for non stocked merchandise.

Special Order Product Returns

Special order products can only be returned to Travco RV within the time limit specified in its original saleable condition and packaging. Some special order products may have a restocking charge or may be non-returnable. In these cases we will inform you prior to ordering and we will note any special rules or restocking fees directly on your receipt.

Non-Returnable Products
There are no returns on electrical parts, appliance and or parts and clearance items. These receipts will be stamped to verify the no return policy.

Warranty on Products

Travco RV Service will issue refunds or replacement and honour warranties with authorizations from the manufacturer. All warranties are prepaid by the purchaser and are subject to manufacturer’s approval.

Travco will not repair any retail purchased product. Product that has a fault will be either replaced or refunded at the discretion of Travco. Product that will be replaced will need to have original receipt and be returned within 7 business days. The product must be in its original state as sold with a clear reason of the fault. Travco has full discretion to void a return for warranty if products have been tampered with.